Trade Assurance
Order protection that safeguards your payments and delivery — from checkout to confirmed receipt.
How it works
- 1Place your order
Order online through madenvietnam so it's covered by Trade Assurance.
- 2Agree on payment
You settle payment directly with the supplier. As an option you can request escrow, where funds are held until you confirm delivery.
- 3Production & shipping
The supplier produces and ships your order to the agreed terms and timeline.
- 4Confirm & release
Once you're satisfied, funds are released. If something's wrong, open a dispute for a refund.
What's covered
- On-time shipment protection.
- Product quality as described in your order.
- Optional escrow payment with refund on unresolved disputes.
madenvietnam does not process payments — you pay the supplier directly. Escrow is an optional service arranged on request.